Privacy Policy

Last Updated: 13 October 2026

Welcome to Ever Home Trading L.L.C. (everhome.ae). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, place an order, or otherwise contact us. The types of personal information we may collect include:

  • Personal Identification Details: Full name, billing address, shipping address, email address, and phone/WhatsApp number.

  • Account Credentials: Username, password, and other security information used for authentication and account access.

  • Payment Information: Secure payment details (such as credit/debit card information) processed via our trusted third-party payment gateways. Note: We do not store your complete financial card details on our servers.

  • Transaction Data: Details concerning orders placed, products purchased, shipping preferences, and store pickup records from our Abu Dhabi showrooms.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

  • Process and fulfill your orders, manage payments, returns, exchanges, and store pickups.

  • Create and manage your account and send you order confirmations or shipping updates via email or WhatsApp.

  • Communicate with you regarding customer service inquiries, product availability, or delivery coordination.

  • Monitor and analyze usage and trends to improve your website experience and optimize our product offerings (such as bedding and curtains).

  • Protect against fraudulent transactions, monitor against theft, and resolve disputes.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

  • Third-Party Service Providers: We share your data with third-party vendors who perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and courier/shipping partners to deliver your orders across the UAE.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us.

6. Your Rights Regarding Your Data

Depending on your location and applicable UAE data protection laws, you may have the right to request access to the personal data we hold about you, update inaccurate information, or request the deletion of your account and personal data, subject to legal retention requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Last Updated” date.

8. Contact & Business Registration Information

If you have questions or comments about this Privacy Policy, please contact us at:

  • Company Name: Ever Home Trading L.L.C.

  • Tax Registration Number (TRN): 104689113900003

  • Head Office Address: EAST 29, SALEH THANI MOHAMMED MAJED BUILDING, AL DANA, ABU DHABI, UNITED ARAB EMIRATES

  • Branch Address: Sector W4, Al Khalidiyah, Abu Dhabi, UAE

  • Email: help@everhome.ae

  • Phone / WhatsApp: +971 56 124 4881