Privacy Policy

Protecting Your Data at Ever Home Trading

Effective Date: 01/01/2026

At Ever Home Trading LLC, we are committed to maintaining the trust and confidence of our visitors and customers. We operate from Abu Dhabi, UAE, and we respect your privacy rights. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or shop at our showrooms in Zayani Textile Market and Al Khalidiyah.

1. Information We Collect

When you interact with our e-commerce store, we may collect the following types of information:

Personal Identification: Name, email address, phone number, and physical shipping address (required for delivery across the UAE).
Order Details: Information about the custom bedding, curtains, or flooring products you purchase.
Payment Information: We do not store your credit card details. All transactions are processed through secure, encrypted payment gateways (e.g., Stripe, Telr, or Network International).
Technical Data: IP address, browser type, and device information to help us optimize your shopping experience.

2. How We Use Your Information

We use your data strictly to improve your experience and fulfill your orders:

Order Fulfillment: To manufacture your custom-sized sheets/curtains and deliver them to your location in Abu Dhabi, Dubai, or other emirates.
Communication: To send order updates, delivery notifications, and invoices.
Customer Support: To assist you with inquiries regarding product specifications or returns.
Commercial Accounts: To manage B2B contracts for hotels, hospitals, and office projects.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers.

We may share your data with trusted third parties only for specific purposes:

Logistics Partners: We must share your Name, Phone Number, and Address with courier services to ensure your items are delivered.
Payment Processors: To securely process your transaction.

4. Cookies & Analytics

Our website uses “cookies” to enhance your user experience.

Functionality Cookies: Allow the cart to remember your items while you browse different categories like Wallpapers or Blinds.
Analytics: We use tools like Google Analytics to understand how customers find us (e.g., searching for “Medical flooring UAE” or “Luxury Duvets”). This data is anonymized.

You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

SSL Encryption: Our website is secured with SSL (Secure Socket Layer) technology to encrypt data during transmission.

6. Your Rights

Under UAE regulations, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate data (e.g., updating your shipping address).
Deletion: Request that we delete your personal data (subject to legal record-keeping requirements for invoices/tax).

To exercise these rights, please contact us using the details below.